Returns & Exchanges
At SETTE Jewelry, we want you to be completely enamored with your new pieces. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place the jewelry in its original SETTE presentation box and secure it inside a padded shipping mailer to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality assurance team inspects the returned items, your refund will be processed to your original payment method within 5 to 7 business days.