Returns & Exchanges

At SETTE Jewelry, we want you to be completely enamored with your new pieces. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for all unworn items in their original packaging.

Return Process

  • 1.
    Initiate Your Request

    Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Carefully place the jewelry in its original SETTE presentation box and secure it inside a padded shipping mailer to prevent damage during transit.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality assurance team inspects the returned items, your refund will be processed to your original payment method within 5 to 7 business days.